1. Before work begins
We provide project-based technology services. Scope, fees, milestones, cancellation terms, and any refund arrangements are confirmed in writing before payment or work begins. This website does not accept payments or sell downloadable products.
2. Requesting cancellation
To request cancellation, email contact@kushwahatechsolutions.com with your project reference and the details of your request. We will review the work completed, any agreed commitments, and the terms of your project agreement.
3. How refunds are assessed
Eligibility and the amount of any refund depend on the written agreement, work already performed, and applicable law. Authorized third-party costs and completed work may affect the amount due. We do not apply a blanket no-refund rule that overrides mandatory consumer rights.
4. Approved refunds
If a refund is approved, we will confirm its amount, payment method, and expected processing timeframe in writing. Any payment-provider processing time will be explained when known.
5. Service concerns
If a deliverable does not meet the agreed scope, contact us promptly with the details so we can review the issue and discuss an appropriate correction or other remedy. Nothing in this policy removes remedies available under applicable law.